pek365 is committed to protecting your personal information. This Privacy Policy explains what data we collect, why we collect it, how it is used, and the rights you hold over your own information.
pek365 ("we", "us", "our", "the Platform") operates the website at https://pek365.cam — an English-language online betting information and services platform serving Pakistani users and others. This Privacy Policy ("Policy") describes how pek365 collects, uses, stores, shares, and protects personal data obtained from users ("you", "your") who access or register on the Platform, regardless of whether you are visiting from Karachi, Lahore, Islamabad, Rawalpindi, Faisalabad, Multan, Peshawar, or any other location.
By accessing and using pek365, you acknowledge that you have read, understood, and consent to the data practices described in this Policy. If you do not agree with this Policy, you must discontinue use of the Platform immediately.
This Policy should be read in conjunction with the pek365 Terms & Conditions, which govern your use of the Platform as a whole.
📌 Scope Notice: This Policy applies solely to data processed by pek365 in connection with the Platform. It does not apply to third-party websites, payment processors, or services that may be referenced on pek365 but are independently operated. Users are encouraged to review the privacy policies of any third-party services they interact with.
For the purposes of this Privacy Policy, the following terms carry the meanings assigned below:
| Term | Meaning |
|---|---|
| "Personal Data" | Any information relating to an identified or identifiable natural person, including name, CNIC number, email address, IP address, and financial details. |
| "Processing" | Any operation performed on Personal Data — including collection, storage, use, disclosure, or deletion. |
| "Data Controller" | The entity that determines the purposes and means of processing Personal Data — in this context, pek365. |
| "Data Processor" | Any third party that processes Personal Data on behalf of pek365 under a contractual arrangement. |
| "Consent" | A freely given, specific, informed, and unambiguous indication of a User's agreement to the processing of their Personal Data. |
| "KYC" | Know Your Customer — the identity and age verification process applicable to registered accounts. |
| "Cookies" | Small data files stored on a User's device by a web browser at the request of the Platform. |
| "Sensitive Data" | A category of Personal Data requiring enhanced protection — including identity documents, financial account details, and authentication credentials. |
pek365 acts as the Data Controller in respect of Personal Data collected through the Platform. As Data Controller, pek365 is responsible for ensuring that Personal Data is processed lawfully, fairly, and transparently in accordance with applicable data protection principles.
Where pek365 engages third-party Data Processors — such as payment technology providers, identity verification services, or analytics platforms — those processors operate under contractual terms that require them to handle Personal Data in a manner consistent with this Policy and applicable law. pek365 does not authorise Data Processors to use your Personal Data for their own independent purposes.
Contact for Data Queries: All privacy-related enquiries, data access requests, and consent withdrawal notices should be directed to: [email protected] — marked "Privacy / Data Request" in the subject for priority handling.
pek365 collects Personal Data through several channels and by various means, as detailed below.
⚠️ Minimum Necessary Principle: pek365 collects only the Personal Data that is necessary for the specific purposes set out in this Policy. We do not collect Personal Data speculatively or in excess of operational and regulatory requirements.
pek365 processes your Personal Data for the following clearly defined purposes:
| Purpose | Description |
|---|---|
| Account Management | Creating, maintaining, and administering your registered Account, including authentication and password management. |
| KYC & Age Verification | Verifying your identity and confirming that you meet the 18+ age requirement (or the higher minimum required by the applicable operator/licence jurisdiction) before activating full account functionality. |
| Transaction Processing | Processing deposits, withdrawals, and associated payment reconciliation. Referenced payment methods include Easypaisa, JazzCash, Raast, HBL, UBL, Meezan Bank, and Bank Alfalah as contextual examples — their mention does not imply endorsement of gambling services. |
| Fraud & AML Compliance | Detecting, investigating, and preventing fraudulent activity, money laundering, and other financial crimes using automated and manual review processes. |
| Responsible Gambling | Administering self-exclusion requests, limit settings, session controls, and identifying patterns that may indicate problem gambling behaviour. |
| Customer Support | Responding to account enquiries, technical issues, complaints, and responsible gambling requests. |
| Platform Improvement | Analysing aggregated usage data to improve Platform performance, user experience, and service quality. |
| Legal Compliance | Meeting obligations under applicable data protection, AML, and gambling regulation laws. |
| Security | Protecting the Platform and its users from unauthorised access, data breaches, and technical threats. |
Where applicable data protection law requires a legal basis for processing, pek365 relies on one or more of the following:
pek365 does not sell, rent, or trade your Personal Data to third parties for their own marketing purposes under any circumstances. We may share Personal Data with third parties only in the following circumstances:
We engage carefully selected third-party service providers — operating as Data Processors under binding contractual terms — to support Platform operations. Categories include: identity verification providers, payment processing technology partners, fraud detection services, cloud infrastructure providers, and customer support platforms. These providers may only process your Personal Data as directed by pek365 and for no other purpose.
pek365 may disclose Personal Data to competent legal authorities, regulators, or law enforcement agencies where required to do so by law, court order, or regulatory mandate — including in connection with AML investigations, fraud enquiries, or judicial proceedings.
In the event of a merger, acquisition, restructuring, or sale of all or part of pek365's business assets, Personal Data may be transferred to the successor entity. Users will be notified of any material change to the Data Controller identity as a result of such a transaction.
pek365 may share aggregated, anonymised, or pseudonymised statistical data — from which individual users cannot be identified — with analytics partners or for public reporting purposes.
Given that pek365 operates a global platform, your Personal Data may be transferred to and processed in countries outside your country of residence, including countries that may not offer the same level of data protection as your home jurisdiction. Where such transfers occur, pek365 implements appropriate safeguards — such as standard contractual clauses or other legally recognised transfer mechanisms — to ensure your Personal Data continues to receive adequate protection.
Users in Pakistan should be aware that Pakistan's Personal Data Protection Bill (and any enacted legislation that supersedes it) may apply to the processing of their Personal Data. pek365 aims to align its data practices with applicable Pakistani data protection requirements to the extent they are operative.
pek365 retains Personal Data only for as long as is necessary for the purposes for which it was collected, or as required by applicable law. The following general retention periods apply:
Upon expiry of the applicable retention period, Personal Data is securely deleted or anonymised in a manner that prevents recovery or re-identification.
pek365 implements a range of technical and organisational security measures to protect your Personal Data against unauthorised access, disclosure, alteration, loss, or destruction. Key measures include:
⚠️ Your Responsibility: Platform security depends in part on your own actions. Choose a strong, unique password for your pek365 Account and do not share your login credentials with any other person. If you suspect unauthorised access to your Account, contact support immediately.
pek365 uses cookies and similar tracking technologies to operate the Platform effectively, maintain session state, and gather anonymised analytics data. The following categories of cookies may be used:
| Cookie Type | Purpose | Retention |
|---|---|---|
| Strictly Necessary | Required for the Platform to function — session authentication, security tokens, and load balancing. Cannot be disabled without affecting core functionality. | Session |
| Functional | Remember user preferences such as language settings, display choices, and session timeout preferences. | Up to 12 months |
| Analytics | Collect anonymised data on how users interact with the Platform — pages visited, time spent, and navigation paths — to improve service quality. No individual user is identified through analytics data. | Up to 24 months |
| Fraud Prevention | Support fraud detection and account security by identifying unusual access patterns and device fingerprinting signals. | Up to 12 months |
You may manage or disable non-essential cookies through your browser settings. Note that disabling certain cookies may affect your experience of Platform features. pek365 does not use cookies to serve third-party advertising.
pek365 is strictly intended for adults aged 18 years and above — or the higher minimum age required by the applicable operator or licence jurisdiction. We do not knowingly collect, process, or retain Personal Data from individuals under this age threshold.
If we become aware that Personal Data has been collected from a minor — whether through misrepresentation during registration or any other means — that Account will be immediately suspended, associated Funds frozen, and the Personal Data deleted as quickly as practicable in accordance with applicable law. If you believe a minor has registered on pek365, please notify us immediately at the contact address in Section 16.
Subject to applicable data protection law, you hold the following rights in respect of your Personal Data held by pek365. To exercise any of these rights, submit a written request to our support team at the contact address in Section 16.
You have the right to request a copy of the Personal Data we hold about you, along with information about how it is being processed. We will respond to verified access requests within 30 days.
If any Personal Data we hold about you is inaccurate or incomplete, you have the right to request correction. Updates to core account details may require re-verification.
You may request deletion of your Personal Data where it is no longer necessary for the purposes for which it was collected, where you have withdrawn consent, or where processing is unlawful. This right is subject to overriding legal obligations — including mandatory AML and KYC record retention requirements — that may prevent full erasure within the mandated retention period.
In certain circumstances — such as where you contest the accuracy of data or object to processing — you may request that we restrict how your Personal Data is used while a dispute is resolved.
Where processing is based on consent or contractual necessity and is carried out by automated means, you have the right to receive your Personal Data in a structured, commonly used, machine-readable format.
You have the right to object to processing based on legitimate interests, including profiling. We will cease such processing unless we can demonstrate compelling legitimate grounds that override your interests or the processing is necessary for legal claims.
Where processing is based on your consent, you may withdraw that consent at any time. Withdrawal does not affect the lawfulness of processing conducted prior to the withdrawal.
⏱️ Response Timeframe: pek365 will acknowledge all data rights requests within 5 business days and will endeavour to fulfil verified requests within 30 calendar days. Complex requests may require up to 60 days with prior notification.
The pek365 Platform does not include outbound hyperlinks to external third-party websites within its editorial content. However, contextual references are made to payment services familiar to Pakistani users — including Easypaisa, JazzCash, Raast, HBL, UBL, Meezan Bank, and Bank Alfalah — solely as illustrative examples of the payment ecosystem in Pakistan. These references do not constitute links, endorsements, partnerships, or affiliations with those providers, and do not imply that any such provider endorses or facilitates gambling services.
pek365 is not responsible for the privacy practices of any third-party payment processors or identity verification services that you interact with independently in the course of depositing or withdrawing funds. Users should review the relevant privacy notices of those providers directly.
pek365 reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data practices, applicable law, or Platform operations. Where changes are material — particularly those that affect how we use or share your Personal Data — we will notify registered users by in-account notification or email prior to the changes taking effect.
The "Last reviewed" date at the top of this page reflects the date of the most recent substantive revision. Continued use of the Platform following the effective date of any amendment constitutes your acknowledgement of the updated Policy. If you do not accept the revised Policy, you should discontinue using the Platform and may request account closure under Section 13.1 of the Terms & Conditions.
For any questions, concerns, or requests relating to this Privacy Policy or the processing of your Personal Data, please contact the pek365 privacy team:
Email:
[email protected]
Please mark your message "Privacy / Data Request" for priority routing.
Support Availability:
24 hours a day, 7 days a week — English and Urdu assistance available.
Response Commitment:
We acknowledge all privacy enquiries within 5 business days and aim to resolve substantive data rights requests within 30 calendar days of receipt of all necessary information.
Six core principles that define how pek365 approaches the protection of your personal information.
We collect only the Personal Data that is genuinely necessary for the purposes described in this Policy. We do not gather data speculatively or build profiles beyond what operations and compliance require.
pek365 does not sell, rent, or trade your Personal Data to third-party marketers. Your information is used solely to operate the Platform and meet legal obligations — not to generate advertising revenue.
All data in transit between your device and our servers is protected by 256-bit SSL/TLS encryption. KYC documents are processed in access-controlled, secure environments — never through unsecured channels.
Access, correction, erasure, portability, and objection rights are genuine and exercisable. Submit a request to our support team and we'll acknowledge it within 5 business days and resolve it within 30.
We retain Personal Data only as long as necessary — typically no more than five years post-account closure for regulated records — after which data is securely deleted or anonymised.
In the event of a data security incident that is likely to result in significant risk to your rights, pek365 will notify affected users promptly in accordance with applicable data protection law.
Our support team is available 24/7 to help you understand how your data is handled, assist with access requests, or guide you through the self-exclusion process. Explore our FAQ for quick answers.
🔞 pek365 is intended for adults aged 18+ only — or the higher minimum required by the applicable operator or licence jurisdiction. Gambling involves financial risk. Local laws in Pakistan may restrict or prohibit participation in online gambling.